Privacy Policy
Commitment to Privacy
We value your privacy and strive to protect your personal information. This policy outlines how we collect, use, and secure your data when you visit our website. Our practices comply with applicable laws and industry standards. Using the site indicates your acceptance of this policy.
Information We Collect
We collect technical data—such as IP address, browser version, and device type—automatically via server logs. We also collect personal information you provide, including name, email, and billing details. Sensitive data is collected only with your explicit consent. We limit data collection to essential purposes.
How We Collect Data
Automated tools (cookies, analytics scripts) capture technical data in real time. Manual methods, such as web forms and chat interactions, gather personal details. All data is transmitted using HTTPS encryption. We do not harvest data from third‑party sources without disclosure.
Purposes of Use
Technical data helps us maintain website performance, diagnose issues, and prevent fraud. Personal data is used to process orders, respond to inquiries, and send updates. Aggregated data informs product development and marketing strategies. We never use your information for undisclosed purposes.
Legal Grounds
Our processing activities are based on your consent, contractual necessity, and legal obligations under the IT Act, 2000. When you submit personal data, you consent to its processing as described. You may withdraw consent, understanding that it may affect service availability. We keep records to demonstrate lawful processing.
Data Protection
We employ encryption, access controls, and network security measures to safeguard your data. Regular security assessments and penetration tests are conducted by third parties. Access to personal data is restricted to authorized personnel only. While we strive for maximum security, no system is entirely risk‑free.
Cookies and Similar Technologies
Our site uses session and persistent cookies to remember preferences and track usage patterns. You can opt out or delete cookies via your browser settings. Disabling cookies may degrade site functionality. All cookie categories and their purposes are disclosed in our cookie banner.
Third‑Party Processors
We engage select service providers—such as payment gateways and hosting companies—to support our operations. Each processor is contractually required to maintain confidentiality and security. We do not share data with marketers or advertisers. Any legal request for data will be honored only if valid.
Your Privacy Rights
You have the right to access, rectify, or erase your personal data, as well as to restrict or object to processing. You may also request data portability. To exercise these rights, contact our Privacy Officer. We will comply within the timeframes mandated by law.
Retention Period
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal retention requirements. Once data is no longer needed, it is securely deleted or anonymized. Our retention schedule is reviewed annually. We do not keep data indefinitely.
Policy Revisions
We may revise this Privacy Policy at any time. The updated policy will be posted with a revised effective date. Significant changes will be communicated via email or website notice. Continued use after revisions indicates acceptance.
